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FAQs

How are the leads generated?

For PPC Leads, the leads are generated in real-time via Google Ad campaigns.

For SEO Leads, the leads are generated from SEO content or our Lead Partners.

All leads are exclusive to you. They are never sold to multiple buyers and we even include customers’ IP addresses to confirm uniqueness.

What will I pay for and how much will it cost?
How will I be billed?
Is there a minimum order amount?
Will I still be charged if no leads are generated?
How long will it take for my campaign to go live?
How should I target and schedule my leads?

How do I manage my LeadCrowd account?

LeadCrowd is a self-service platform where everything can be actioned by you. This includes:

  • Turning leads on/off when you choose
  • Applying for refunds
  • Choosing locations you want to target
  • Choosing your budgets
  • Setting your lead schedule
  • Which email addresses & mobile numbers (SMS) you want your lead details sent to
  • Topping up your account
  • Amending your company details

Can you provide SEO leads too?

Yes. These are leads where the customer has found our website via SEO rather than via an Ad or from one of our lead partners. These are priced at a set cost and no advertising is charged on them. They can be excellent value, however they are only available on a nationwide basis.

What is your refund policy?

You can find our lead refund policy here. It is extremely important you read and understand it. Our policy on lead refunds is black and white with no grey areas. If it’s on the list, we will refund you. If it’s not, we won’t.

Please call 0333 012 4004 if you require any help with your account.

 

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